bk3 Privacy Policy —
Your Data, Handled With Care

This Privacy Policy describes how bk3 ("bk3", "we", "us", "our"), the operator of the online gaming platform at bk3.one, collects, uses, stores, and protects the personal information of players and visitors ("you", "your") in Bangladesh and elsewhere. By registering on bk3 or using any part of the bk3 platform, you confirm that you have read and understood this Privacy Policy and consent to the data practices described herein.

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1 Introduction

At bk3, we understand that privacy matters deeply to our players. When you sign up on bk3.one, deposit via bKash, or play any of our games, you are trusting us with your personal information. We take that trust seriously. This Privacy Policy is written in plain language so every bk3 player — whether you are new to online gaming or a long-time member — can understand exactly how your data is handled.

This policy applies to all data collected through the bk3 website at bk3.one, the bk3 mobile app, and any other bk3 service or communication channel. It covers personal data collected from players in Bangladesh and any other jurisdiction where bk3 operates.

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2 Data We Collect

bk3 collects two broad categories of data: information you provide directly, and information collected automatically when you use the bk3 platform.

2.1 Information You Provide

• Full name and date of birth (required for age verification)
• bKash mobile number linked to your bk3 account
• Email address (if provided during registration)
• Identity documents submitted for account verification (e.g. NID, passport)
• Communications you send to bk3 support, including chat logs and emails

2.2 Information Collected Automatically

• IP address and approximate geographic location
• Device type, operating system, and browser information
• Pages visited on bk3.one and time spent on each page
• Game activity logs, including bets placed, games played, and session duration
• Transaction history, including deposit and withdrawal amounts and timestamps
• Cookies and similar tracking technologies (see Section 7)

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3 How We Collect Your Data

bk3 collects your personal data through the following channels:

• Registration: When you create a bk3 account, you provide your name, bKash number, and date of birth directly.
• Deposits and Withdrawals: Transaction data is generated each time you deposit or withdraw via bKash on bk3.
• Gameplay: Our servers automatically log your game activity to ensure fair play and resolve any disputes.
• Support Interactions: When you contact bk3 support via live chat or email, we record the conversation to help resolve your issue and improve our service.
• Cookies: When you visit bk3.one, cookies are placed on your device to remember your preferences and analyse site usage.
• Verification Checks: If you are asked to verify your identity, you may submit documents directly through the bk3 platform.

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4 Why We Use Your Data

bk3 uses your personal data for the following purposes:

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5 bKash Payments & Financial Data

All financial transactions on bk3 are processed through bKash, Bangladesh's leading mobile financial service. When you make a deposit or request a withdrawal on bk3, the transaction is handled directly between your bKash wallet and the bk3 payment system.

bk3 records the bKash mobile number associated with your account, transaction amounts, and timestamps for every deposit and withdrawal. This data is retained for accounting, fraud prevention, and regulatory compliance purposes.

If you believe there has been an unauthorised transaction on your bk3 account, contact bk3 support immediately at [email protected]. We will investigate and, where necessary, coordinate with bKash to resolve the issue.

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6 Sharing Your Data

bk3 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. We may share your data only in the following limited circumstances:

• Payment Processors: bKash receives your mobile number and transaction data to process deposits and withdrawals.
• Identity Verification Providers: If required, we may use a third-party identity verification service to confirm your age and identity. These providers are contractually bound to handle your data securely.
• Game Providers: Game activity data may be shared with our licensed game providers to ensure fair play and resolve disputes.
• Legal Authorities: bk3 may disclose your data to law enforcement, regulatory bodies, or courts if required by applicable law or a valid legal order.
• Business Transfers: In the event of a merger, acquisition, or sale of bk3 assets, your data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

All third parties with whom bk3 shares data are required to maintain appropriate security standards and are prohibited from using your data for any purpose beyond what is necessary to provide their service to bk3.

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7 Cookies & Tracking Technologies

bk3 uses cookies and similar technologies to improve your experience on bk3.one, remember your preferences, and analyse how players use the platform. Here is a breakdown of the types of cookies bk3 uses:

• Essential Cookies: Required for the bk3 platform to function. These include session cookies that keep you logged in and security cookies that protect against fraud. You cannot opt out of essential cookies.
• Preference Cookies: Remember your settings and preferences on bk3, such as your preferred language or display settings.
• Analytics Cookies: Help bk3 understand how players navigate the site, which games are most popular, and where improvements can be made. This data is aggregated and anonymised.
• Security Cookies: Used to detect and prevent fraudulent activity, including bot traffic and account takeover attempts.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the bk3 platform. bk3 does not use third-party advertising cookies or share cookie data with advertisers.

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8 Data Security

bk3 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse. These measures include:

• SSL/TLS encryption for all data transmitted between your device and bk3.one
• Encrypted storage of sensitive personal data at rest
• Access controls ensuring only authorised bk3 staff can access player data
• Regular security audits and vulnerability assessments of the bk3 platform
• Two-factor authentication options for player accounts
• Automated fraud detection systems monitoring for suspicious activity in real time

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9 Data Retention

bk3 retains your personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law. The following general retention periods apply:

• Account Data: Retained for the duration of your active bk3 account, plus a minimum of five years after account closure to comply with anti-money laundering regulations.
• Transaction Records: Retained for a minimum of five years from the date of each transaction.
• Identity Verification Documents: Retained for the period required by applicable law, typically five years after account closure.
• Support Communications: Retained for two years from the date of the last interaction.
• Analytics and Usage Data: Retained in anonymised or aggregated form for up to three years.

When your data is no longer required, bk3 will securely delete or anonymise it in accordance with our internal data disposal procedures.

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10 Your Privacy Rights

As a bk3 player, you have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected] and we will respond within 30 days.